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Key points
What happened and why it matters.
Who is affected first.
What to watch for next.
Residents of the North zone faced two-hour power cuts most evenings last month. The electricity board says a new, larger transformer at the Mill Gate substation should end them.
Engineers said the old unit was overloaded as more homes added air coolers. The new one has almost double the capacity.
Readers can report a fault on the board's complaint number; the board says most faults are fixed within four hours.
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